1. We have 7 days free exchange in case you have any issue with the size or colour of the product, you can easily apply for an exchange by visiting https://flexxo.in/apps/ecoreturns
2. The product should not be used and be in intact condition with the brand tags and the brand bag.
3. Reverse Pick Up is subject to the availability of the service in your area pin code. Pick-up will be attempted twice, If the courier company is unable to pick up the shipment you will have to send the shipment back to the company address.
4. As the exchange is initiated our courier partner will come to collect the return package from you within the next 2 working days.
5. Once it reaches our warehouse and clears the reverse quality checks only then your new product will be dispatched.
6. In case, you want to exchange for a higher value product then you’ll need to prepay the difference amount and in case of a lower value product you’ll be refunded the difference amount in form of coupon code.